VIP Manager

Tel Aviv, Israel

Tangelo Games Israel is looking for it’s next VIP Manager!

The ideal candidate possesses the ability and proven experience to drive, promote and
ensure the success of our flagship Social Casino product – Best Casino.
Our next VIP Manager should be passionate, goal driven and have the right drive and
the right amount of creativity to achieve our mutual and shared goals.

Responsibilities:

  • Plan and implement the company’s VIP strategy.
  • Manage communications with VIPs via social media, emails, push notifications
    and other channels
  • Make sure VIP players are contacted on a daily basis with new offers and special
    sales
  • Create promotions and events in and out of Best Casino to increase VIP
    engagement
  • Set up lifecycle communication plans for VIPs
  • Develop an informative VIP reporting scheme
  • Assume responsibility of and optimize VIP KPIs
  • Create additional content on-top of existing CRM activities
  • Attend to any issue raised by any VIP player

Requirements:

  • 2+ years of experience as a Marketing/CRM/VIP Manager– a must
  • Excellent written/verbal communication English skills – a must
  • Gaming / Social Casino Gaming experience – a big advantage
  • Proven ability to work closely with cross-functional disciplines and teams
  • Ability to work under pressure and multitask in a dynamic environment
  • Data driven and able to set, analyze and monitor relevant KPIs over time
  • Goal oriented, highly motivated and detail attentive